Refund Policy

1. Objective
The purpose of this policy is to clearly state when a refund is available and the terms applicable.
It is appreciated that circumstances may arise where it is necessary for you to cancel your membership, change to lower fees category and suspend membership.

2. What is the Club's refund policy?
Subject to the formal approval of the Board this refund policy applies for the cancellation, suspension or change of membership category.

3. Application
Refunds will be made in the following circumstances –
Cancellation, suspension or change of membership category:
(a) In case of cancellation of membership a refund of extra fees paid based on number of months left in the current financial year will be made subject to note 2 above
(b) In case of change of Category or Suspension of membership the extra fees paid based on number of months left in the current financial year will be credited to your membership account and will be adjusted against future dues.

4. How to cancel:
Should you wish to cancel your membership, change membership category you must seek formal approval in writing either by:-
(a) Emailing us at: manager@medway.com.au or,
(b) Fax us on 03 9317 3275 or,
(c) Writing to:-
Manager
Medway Golf Club
57 Omar Street
Maidstone, VIC 3012

Enquiries in relation to cancellation or changes in membership can be directed to the Manager on 9317 9031.

5. Discretionary powers:
Club either by its Committee or Manager has got Discretionary powers to deny any refund application with or without quoting any reasons.

6. Form of Refunds:
A refund will be provided in the form of credit to member account in case of change of category or suspension and cheque or EFT in other instances Refunds will normally be made within 21 days of the refund application.